Hey there! Ever had one of those moments where you just wanted to talk to a real person about something? Yeah, us too. That’s why at Tailorly, we’re not just another faceless online store—we’re a small team that genuinely cares about what you think. In fact, our founder, Alex, still replies to most emails personally. (No, really—try it!)
Honestly, some of our best product ideas came from casual customer chats. Remember that reversible winter coat we launched last year? That was all thanks to Sarah from Portland, who casually mentioned she hated packing two jackets for trips. So go ahead—tell us what’s on your mind. We might just build your dream product next!
P.S. If you call after hours, leave a voicemail! We’ve been known to call back with surprise discount codes...
Remember when online shopping felt personal? Yeah, neither do we. That’s why we still hand-write thank-you notes with every order over $50. (Pro tip: check your package for doodles—our warehouse manager used to be an art major.)
Got a question about sizing? Need styling advice? Just want to complain about how hard it is to find good socks these days? We’re all ears. And if you’re ever in Sacramento, stop by our office—we keep the coffee fresh and the welcome mat out.
Seriously though— whether it’s a product suggestion, a “why don’t you ship to Alaska?” question (we do now, by the way!), or just to say hi, we read every single message. Because at the end of the day, you’re why we do this.
